Data protection

Version 1.1.0

In this privacy policy, we, the Prolindo Oncology and Hematology Team at Lindenhofspital (hereinafter referred to as Prolindo, we, or us), explain how we collect and otherwise process personal data. This is not an exhaustive description; other privacy policies or general terms and conditions, conditions of participation, and similar documents may regulate specific matters. Personal data refers to all information that relates to an identified or identifiable individual.

If you provide us with personal data of other people (e.g. family members, data of work colleagues), please ensure that these people are aware of this privacy policy and only provide us with their personal data if you are permitted to do so and if this personal data is correct..

This privacy policy is designed to comply with the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DSG"), and the revised Swiss Data Protection Act ("revDSG"). However, whether and to what extent these laws are applicable depends on the individual case.

Responsible body

The Prolindo Oncology and Hematology Team at Lindenhofspital is responsible for the data processing described here.

If you have any data protection concerns, you can contact us at the following address:

Prolindo Oncology and Hematology Team at Lindenhofspital
Dr. Christa K. Baumann
Bremgartenstrasse 119
3012 Bern
Switzerland

Telefon: +41(0)31 302 15 50
Email: info@prolindo.ch
Webseite: https://www.prolindo.ch  

Collection and processing of personal data

We primarily process the personal data that we receive from our customers and other business partners and other persons involved in the course of our business relationship with them, or that we collect from users when operating our websites, apps and other applications.

To the extent permitted, we also obtain certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, internet) or receive such data from authorities and other third parties (such as credit agencies, address brokers). In addition to the data you provide to us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with official and judicial proceedings, information in connection with your professional functions and activities (so that we can, for example, conclude and process transactions with your employer with your help), information about you in correspondence and meetings with third parties, credit reports (insofar as we conduct business with you personally), information about you that people from your environment (family, advisors, legal representatives, etc.) give us so that we can conclude or process contracts with you or with your involvement (e.g. references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as the fight against money laundering and export restrictions, information from banks, insurance companies, sales and other contractual partners of ours regarding the use or provision of services by you (e.g. payments made, purchases made), information from the media and the Internet about you (insofar as this is specific case, e.g. in the context of an application, press review, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data (for marketing), data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location information).

Purposes of data processing and legal bases

We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, particularly within the scope of our core business with our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations both domestically and internationally. If you work for such a customer or business partner, your personal data may, of course, also be affected in this capacity.

In addition, we process personal data of you and other persons, where permitted and deemed appropriate, for the following purposes, in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:

• Offering and further developing our offers, services and websites, apps and other platforms on which we are present;
• Communication with third parties and processing their inquiries (e.g. applications, media inquiries);
• Testing and optimising procedures for needs analysis for the purpose of direct customer contact and collecting personal data from publicly accessible sources for the purpose of customer acquisition;
• Advertising and marketing (including organizing events), provided you have not objected to the use of your data (if we send you advertising as an existing customer, you can object to this at any time; we will then place you on a blacklist to prevent further advertising mailings);
• Market and opinion research, media monitoring;
• Asserting legal claims and defending in connection with legal disputes and regulatory proceedings;
• Prevention and investigation of criminal offenses and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
• Ensuring our operations, in particular IT, our websites, apps and other platforms;
• Video surveillance to enforce house rules and other measures to ensure IT, building and facility security and to protect our employees and other persons and assets belonging to us or entrusted to us (such as access controls, visitor lists, network and email scanners, telephone recordings);
• Purchase and sale of business units, companies or parts of companies and other corporate transactions and the associated transfer of personal data as well as measures for business management and to the extent necessary to comply with legal and regulatory obligations as well as our internal regulations.

If you have given us your consent to process your personal data for specific purposes (for example, when you register to receive newsletters or conduct a background check), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and we require one. Consent granted can be revoked at any time; however, this will not affect data processing that has already taken place.

Cookies / tracking and other technologies related to the use of our website

We typically use "cookies" and similar technologies on our websites and apps that can be used to identify your browser or device. A cookie is a small file that is sent to your computer or automatically saved on your computer or mobile device by the web browser you use when you visit our website or install our app. When you return to this website or use our app, we can recognize you, even if we don't know who you are. In addition to cookies that are only used during a session and deleted after your website visit ("session cookies"), cookies can also be used to store user preferences and other information for a specific period of time (e.g., two years) ("permanent cookies"). However, you can set your browser to reject cookies, save them only for a session, or otherwise delete them earlier. Most browsers are preset to accept cookies. We use permanent cookies so that you can save user settings (e.g. language, auto login), so that we can better understand how you use our offers and content, and so that we can show you offers and advertising tailored to you (which can also happen on other companies' websites; however, these companies do not learn who you are from us, if we even know that ourselves, because they only see that the same user is on their website who was on a certain page on ours). Certain cookies are set by us, and others by contractual partners with whom we work. If you block cookies, certain functions (such as language selection, shopping cart, ordering processes) may no longer work. In some cases and where permitted, we also include visible and invisible image elements in our newsletters and other marketing emails. By retrieving these elements from our servers, we can determine whether and when you opened the email. This allows us to measure and better understand how you use our offers and tailor them to you. You can block this in your email program; most are preset to do this.

By using our websites and apps, and by consenting to receive newsletters and other marketing emails, you consent to the use of these technologies. If you do not wish to receive these, you must configure your browser or email client accordingly, or uninstall the app if this cannot be adjusted via the settings.

Data sharing and data transmission abroad

Within the scope of our business activities and for the purposes set out in Section 3, we also disclose personal data to third parties, where permitted and deemed appropriate, either because they process it for us or because they wish to use it for their own purposes. This applies in particular to the following entities:

• Our service providers (such as banks, insurance companies), including contract processors (such as IT providers);
• dealers, suppliers, subcontractors and other business partners;
• Customers;
• domestic and foreign authorities, offices or courts;
• Media;
• Public, including website and social media visitors;
• Competitors, industry organizations, associations, organizations and other bodies;
• Purchasers or parties interested in acquiring business units, companies or other parts of us;
• other parties in potential or actual legal proceedings;
• Other companies of ours;

all together Recipient.

Some of these recipients are located in Germany, but they may be located anywhere in the world. In particular, you must expect your data to be transferred to all countries in which we are represented by group companies, branches, or other offices, as well as to other European countries and the USA where the service providers we use are located (such as Microsoft, SAP, Amazon, Salesforce.com).

If a recipient is located in a country without adequate legal data protection, we will contractually oblige the recipient to comply with the applicable data protection regulations (for this purpose, we use the revised standard contractual clauses of the European Commission, which can be accessed here: eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), unless the recipient is already subject to a legally recognized set of rules to ensure data protection and we cannot rely on an exception. An exception may apply in particular in legal proceedings abroad, but also in cases of overriding public interest or if the execution of a contract requires such disclosure, if you have consented, or if the data in question has been made generally available by you and whose processing you have not objected to.

Duration of storage of personal data

We process and store your personal data as long as it is necessary to fulfill our contractual and legal obligations or for the purposes pursued by the processing, i.e., for example, for the duration of the entire business relationship (from initiation and processing to termination of a contract) and beyond, in accordance with statutory retention and documentation obligations. Personal data may be retained for the period during which claims can be asserted against our company and to the extent that we are otherwise legally obliged to do so or legitimate business interests require it (e.g., for evidentiary and documentation purposes). As soon as your personal data is no longer required for the aforementioned purposes, it will generally be deleted or anonymized wherever possible. For operational data (e.g., system protocols, logs), shorter retention periods of twelve months or less generally apply.

Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as issuing instructions, training, IT and network security solutions, access controls and restrictions, encryption of data media and transmissions, pseudonymization, controls

Obligation to provide personal data

As part of our business relationship, you must provide the personal data necessary to establish and conduct a business relationship and fulfill the associated contractual obligations (you generally have no legal obligation to provide us with data). Without this data, we will generally not be able to enter into or process a contract with you (or the entity or person you represent). The website cannot be used if certain information required to secure data traffic (such as your IP address) is not disclosed.

Profiling and automated decision-making

We process your personal data partially automatically with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to provide you with targeted information and advice about products. We use evaluation tools that enable us to tailor communication and advertising to your needs, including market and opinion research.

We generally do not use fully automated decision-making (as regulated, for example, in Art. 22 GDPR) to establish and conduct our business relationship, or otherwise. Should we use such procedures in individual cases, we will inform you separately, provided this is required by law, and inform you of your associated rights.

Rights of the data subject

Within the scope of the data protection law applicable to you and to the extent provided therein (such as in the case of the GDPR), you have the right to information, rectification, erasure, the right to restriction of data processing, and otherwise to object to our processing of data, in particular that for the purposes of direct marketing, profiling carried out for direct advertising, and other legitimate interests in processing, as well as to the disclosure of certain personal data for the purpose of transferring it to another entity (so-called data portability). Please note, however, that we reserve the right to assert the legally prescribed restrictions, for example if we are obliged to retain or process certain data, have an overriding interest in doing so (to the extent that we are entitled to rely on this), or require it to assert claims. If you incur any costs, we will inform you in advance. We have already informed you about the possibility of revoking your consent in Section 3. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as early termination of the contract or additional costs. We will inform you in advance of this unless this has already been contractually agreed.

Exercising such rights generally requires that you provide clear proof of your identity (e.g., by providing a copy of your ID card where your identity is otherwise unclear or cannot be verified). To exercise your rights, you can contact us at the address provided in Section 1.

Furthermore, every data subject has the right to enforce their claims in court or to file a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (edoeb.admin.ch).

Changes

We may amend this Privacy Policy at any time without prior notice. The most current version published on our website applies. If this Privacy Policy is part of an agreement with you, we will notify you of any changes by email or other appropriate means.

Copyright-Hinweise

This privacy policy is based on a template provided by Popnet Informatik AG. It was created using documents available on the dsat.ch website and text modules from PEGASUS Advokatur.